OPERATIONAL DEFECT DATABASE
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The diagnostic may report the error code 2000-0128 without any abnormal behaviors or defective symptoms observed in the laptop. Affected Platforms: Dell 14 Premium DA14250Dell Pro 13 Plus PB13250Dell Pro 14 PC14250Dell Pro 14 Plus PB14250Dell Pro 16 PC16250Dell Pro 16 Plus PB16250Dell Pro Max 14 MC14250Dell Pro Max 14 Premium MA14250Dell Pro Max 16 MC16250Dell Pro Max 16 Premium MA16250
The diagnostic version 5.4.13, 5.4.14, 5.4.15, and 5.4.16 introduces the Limp Home Mode (LHM) function status detection and triggers the 2000-0128 error code when an LHM failure state occurs.
Ignore this error code 2000-0128 if there is no function impact. The engineering department is working on a fix to be released in a new version of BIOS. The updated BIOS is posted to the computer's support page once it is made available in December 2025.
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