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The following error message is observed in the Dell Automation Platform portal when attempting to assign an asset to an orchestrator: Unable to assign assets to orchestrator due to a service error. Refresh the page or try again later.
Endpoints ordered after October 13, 2025 can encounter an issue where the voucher associated with the endpoint is missing information, which then prevents the onboarding of the endpoint.
Workaround: Dell Automation Platform Engineering has created a dedicated orchestrator hotfix image to work around the issue. Fix: This issue is now resolved, this issue does not affect orders placed after November 12, 2025. This issue is resolved in Dell Automation Platform 1.1 and later.
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