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Five services persist in a down state following the PowerProtect Data Manager upgrade. The log file at /var/log/brs/scheduler/scheduler.log reports an illegal character error, detailed as: Caused by: java.net.URISyntaxException: Illegal character in path at index 39: https://localhost:9092/secrets/Changing password for admin. at java.base/java.net.URI$Parser.fail(URI.java:2976) at java.base/java.net.URI$Parser.checkChars(URI.java:3147) at java.base/java.net.URI$Parser.parseHierarchical(URI.java:3229) at java.base/java.net.URI$Parser.parse(URI.java:3177) Attempts to log in as the OS admin user indicate that the account is either locked or has expired.
The scheduler service failed to start after the upgrade due to a corrupted PostgresSQL password file. Instead of the expected encrypted password, the file contained an invalid string ( Changing password for admin ). This invalid content generated an illegal URL, triggering a java.net.URISyntaxException and thus preventing the service from starting. The invalid string originates from the expired admin user. During the PowerProtect Data Manager upgrade, some bash scripts run commands using sudo admin . Due to the admin user's password expiration, this triggers a password reset session for the admin user. This is where the Changing password for admin string comes from.
Reset Scheduler Service PostgreSQL Password and Restart Scheduler. Run as root user Reset the scheduler's PostgreSQL password. sh /usr/local/brs/puppet/scripts/postgres_user.sh -r -f -n scheduler -p /usr/local/brs/lib/scheduler/config/.postgres Verify reset success by looking at the log. cat /logs/brs/puppet/postgres_user.log Validate the postgres file content. cat /usr/local/brs/lib/scheduler/config/.postgres # Expected output (example UUID): 5300a2de-bca2-4544-966f-d0f316006320 Start the scheduler service . scheduler start Note: Other services automatically start once the scheduler is running.
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