Symptoms

/var/log/mystic/lcm-web.log: Oct 24 11:38:31,909 GMT 2017 ERROR [pool-11-thread-1] LCMServiceImpl.handleUploadException:959 - failed to upload upgrade bundle: VXRAIL_COMPOSITE-4.0.200-5234143.zip, with exception: com.vce.lcm.exception.LCMException: Error while unzipping the composite bundle file. Used file: /tmp/lcm/VXRAIL_COMPOSITE-4.0.200-5234143.zip at com.vce.lcm.service.composite.CompositeBundleFileUnpacker.unzipCompositeBundleFile(CompositeBundleFileUnpacker.java:165) ~[lcm_module-4.0.131.jar:?] at com.vce.lcm.service.composite.CompositeBundleFileUnpacker.unpack(CompositeBundleFileUnpacker.java:64) ~[lcm_module-4.0.131.jar:?] at com.vce.lcm.service.LCMServiceImpl.uploadLocalCompositeBundle(LCMServiceImpl.java:366) ~[lcm_module-4.0.131.jar:?] at com.vce.lcm.service.LCMServiceImpl.uploadCompositeBundle(LCMServiceImpl.java:473) [lcm_module-4.0.131.jar:?] at com.vce.lcm.service.LCMServiceImpl.uploadOfflineUpgradeBundle(LCMServiceImpl.java:107) [lcm_module-4.0.131.jar:?] at com.emc.mystic.manager.web.service.VirtualApplianceUpgradeService.runBundleUpload(VirtualApplianceUpgradeService.java:246) [classes/:?] at com.emc.mystic.manager.web.service.VirtualApplianceUpgradeService.access$200(VirtualApplianceUpgradeService.java:70) [classes/:?] at com.emc.mystic.manager.web.service.VirtualApplianceUpgradeService$1.run(VirtualApplianceUpgradeService.java:194) [classes/:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_102] at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_102] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_102] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_102] at java.lang.Thread.run(Thread.java:745) [?:1.8.0_102] Caused by: java.util.zip.ZipError: zip END header not found at com.sun.nio.zipfs.ZipFileSystem.zerror(ZipFileSystem.java:1605) ~[zipfs.jar:1.8.0_102] at com.sun.nio.zipfs.ZipFileSystem.findEND(ZipFileSystem.java:1021) ~[zipfs.jar:1.8.0_102] Caused by: java.util.zip.ZipError: zip END header not found at com.sun.nio.zipfs.ZipFileSystem.zerror(ZipFileSystem.java:1605) ~[zipfs.jar:1.8.0_102] at com.sun.nio.zipfs.ZipFileSystem.findEND(ZipFileSystem.java:1021) ~[zipfs.jar:1.8.0_102] at com.sun.nio.zipfs.ZipFileSystem.initCEN(ZipFileSystem.java:1030) ~[zipfs.jar:1.8.0_102] at com.sun.nio.zipfs.ZipFileSystem.<init>(ZipFileSystem.java:130) ~[zipfs.jar:1.8.0_102] at com.sun.nio.zipfs.ZipFileSystemProvider.newFileSystem(ZipFileSystemProvider.java:117) ~[zipfs.jar:1.8.0_102] at java.nio.file.FileSystems.newFileSystem(FileSystems.java:326) ~[?:1.8.0_102] at java.nio.file.FileSystems.newFileSystem(FileSystems.java:276) ~[?:1.8.0_102] at com.vce.lcm.service.composite.CompositeBundleFileUnpacker.createZipFileSystem(CompositeBundleFileUnpacker.java:220) ~[lcm_module-4.0.131.jar:?] at com.vce.lcm.service.composite.CompositeBundleFileUnpacker.unzipCompositeBundleFile(CompositeBundleFileUnpacker.java:133) ~[lcm_module-4.0.131.jar:?] ... 12 more

Cause

Corrupted file

Resolution

 Log in to VxRail Manager virtual machine, su to root, and verify the checksum of the upgrade bundle file md5sum /data/store2/lcm/VXRAIL_COMPOSITE-XXXX.zip Confirm the output with the checksum provided for the file from https://www.dell.com/support/product-details/en-us/product/vxrail-appliance-series/drivers. Login with a support account is required to access bundle hashes. Double check with the downloaded file on the local PC, If it does not match, redownload the update. 2. Remove the /tmp/lcm folder and everything under it. 3. Check for disk capacity as the following example: vcluster101-vxrm:/data/store2/lcm # df -h Filesystem Size Used Avail Use% Mounted on /dev/sda3 32G 7.6G 23G 26% / devtmpfs 4.0M 0 4.0M 0% /dev tmpfs 7.9G 1.1M 7.9G 1% /dev/shm tmpfs 3.2G 22M 3.2G 1% /run tmpfs 1.0M 0 1.0M 0% /run/credentials/systemd-tmpfiles-setup-dev-early.service tmpfs 1.0M 0 1.0M 0% /run/credentials/systemd-sysctl.service tmpfs 1.0M 0 1.0M 0% /run/credentials/systemd-tmpfiles-setup-dev.service /dev/sda2 20M 158K 20M 1% /boot/efi tmpfs 1.0M 0 1.0M 0% /run/credentials/systemd-vconsole-setup.service /dev/mapper/storage5-volume1 94G 23G 67G 26% /data/store2 <---------------- Check this entry. Should be able to hold the upgrade bundle as well as unzipped files /dev/mapper/storage2-volume1 7.8G 2.0G 5.5G 27% /var /dev/mapper/storage3-volume1 7.8G 5.9M 7.4G 1% /var/log/audit /dev/mapper/storage1-volume1 32G 11M 30G 1% /home /dev/mapper/storage4-volume1 63G 28G 33G 46% /var/lib /dev/mapper/storage6-volume1 20G 126M 19G 1% /var/lib/pgsql Note: Composite bundle size x 2.5 of available space is a safe target. Please try to remove (or backup to other machine) unnecessary files (include old log files under /var/log, temporary files under /tmp, so forth) 4. Retry the upload again. 5. If you have further issues, check the lcm-web.log under /var/log/mystic/

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