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Affected Products: Dell Pro Premium Collaboration Keyboard KB900 When laptops are connected to a monitor and the setting, When I close the lid , in Power Options is set to Do nothing . Figure 1: (English Only) Define power buttons and turn on password protection Join a Zoom call , and Collaboration Touchpad function is available. Close the lid and icons of the Collaboration Touchpad disappear and the Collaboration Touchpad does not function. Figure 2: Dell Pro Premium Collaboration Keyboard KB900 Touchpad icons
Due to the webcam detecting, the closed lid and performs some functions so that the stream does not stop when the computer goes into a suspended state due to lid close. Collaboration Touchpad is using this same mechanism to detect computers suspend state so that it could turn OFF the touchpad in this case.
Update to Dell Peripheral Manager v1.7.2 or later and update keyboard firmware to 1.0.5.8 or later. Figure 3: (English Only) Dell Pro Premium Collaboration Keyboard KB900 Update available
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