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Backup information is not seen in the NetWorker Web User Interface (NWUI) in the Dashboard and Monitoring. They appear as 0 and without information. Figure 1: NetWorker UI dashboard not showing backup information Message from the nwui.log nwuictld NSR notice nwuiservice: WARNING: Unable to add the resource at [/WEB-INF/classes/vc-messages/task-messages.properties] to the cache for web application [/nwui] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache Location: Linux: /opt/nwui/logs/nwui.raw Windows: C:\Program Files\EMC NetWorker\nwui\logs NetWorker: How to use nsr_render_log .
An active antivirus application is blocking updates to the NWUI interface.
Temporarily disable the antivirus. If disabling the antivirus works, request the security team or administrator to create exclusions for NWUI and NetWorker ports and processes on the NWUI server. Linux: /opt/nwui /nsr Windows: NWUI install directory: C:\Program Files\EMC NetWorker\nwui NetWorker install directory: C:\Program Files\EMC NetWorker NetWorker Processes and Ports If exclusions cannot be set, disable or uninstall the antivirus software on the NWUI server.
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