Symptoms

This issue happens during LCM, when trying to apply firmware updates to the ESXi host. Login to the error reporting host iDRAC UI > Maintenance > Job Queue, there are no upgrade jobs. Check vxps_main.log file on the error reporting ESXi host, you can find failed firmware upgrade task due to iDRAC runtime exception.

Cause

It is due to iDRAC runtime error, Dell iDRAC team is still investigating the root cause.

Resolution

This issue is fixed in the VxRail 7.0.480 release.For impacted releases, an iDRAC reboot can clear the runtime error and workaround this issue. Log in to iDRAC UI of the error reporting host and reboot iDRAC After iDRAC is rebooted, retry LCM from VxRail plugin UI.

Support Cases