Symptoms

Unable to show physical view due to this error.web.log: 2022-08-18 15:30:41.173+0000 INFO [pool-1958-thread-1] com.vce.commons.domainowner.adaptive.AdaptiveRepository AdaptiveRepository.getTrafficTypeVmkPair:251 - Getting traffic type vmk pair on host [Service Tag] - [null]. 2022-08-18 15:30:42.215+0000 INFO [pool-1958-thread-1] com.vce.commons.domainowner.cluster.VCRepository VCRepository.getPrimaryStorageType:141 - Start to get storage type 2022-08-18 15:30:42.358+0000 ERROR [pool-1958-thread-1] com.emc.mystic.manager.cluster.service.ApplianceServiceImpl ApplianceServiceImpl.buildPvNodes:677 - failed to fetch data. java.lang.NullPointerException: null at com.vce.commons.domainowner.adaptive.AdaptiveRepository.lambda$getVmkTrafficTypeMap$29(AdaptiveRepository.java:243) ~[commons-7.0.372.jar:?] at java.util.stream.Collectors.lambda$uniqKeysMapAccumulator$1(Collectors.java:177) ~[?:?] at java.util.stream.ReduceOps$3ReducingSink.accept(ReduceOps.java:169) ~[?:?]

Cause

Incorrect VMK layout on the host

Resolution

Check the VMkernel adapters for each ESXi host, and make sure they are configured as below: 

Support Cases