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There is a possibility of SWC5008 error code to appear in LC logs of certain versions of iDRAC right after iDRAC resets either due to iDRAC firmware update or AC power cycle of the server or iDRAC is performed as below: Timestamp Sequence Event Code Message 2022-11-02 14:30:16 5048 RAC0182 The iDRAC firmware was rebooted with the following reason: ac. 2022-10-11 00:01:04 3870 RAC0182 The iDRAC firmware was rebooted with the following reason: user initiated Timestamp Sequence Event Code Message 2022-11-02 14:31:50 5049 SWC5008 Unable to access Front LED Panel because of a hardware error condition. 2022-10-12 10:13:50 4295 SWC5008 Unable to access Front LED Panel because of a hardware error condition. Snippet of the Lifecycle Controller (LC) log with the error:
This issue occurs when the attribute front USB port status is disabled in iDRAC in certain versions of iDRAC.
Enable the attribute front USB port status if disabled The attribute can be enabled using any CLI such as racadm , Redfish, or WSMan or UI interfaces of iDRAC Example racadm command: racadm set iDRAC.USB.PortStatus Enabled
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