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Affected Products: SupportAssist SupportAssist for Business PCs Affected Operating Systems: Windows 10 20H2, 21H2 Windows 11 22H2 Dell Data Vault Control Device (DDV Device) has a yellow bang symbol showed in Device Manager . Figure 1: (English Only) Dell Data Vault Control Device has a yellow bang
Microsoft has blocked the driver for Dell Data Vault Control Device from starting because it is known to have problems with Windows. Note: Dell applications may have installed DDV, and should have removed it, as it is End of Life. The issue is specific to Windows operating system version and not the version of the Dell application.
Case 1 Duplicate Dell Data Vault Control Devices with a yellow bang symbol Figure 2: (English Only) Duplicate Dell Data Vault Control Devices with a yellow bang symbol Open Device Manager > Expand System devices. Right-click the first Dell Data Vault Control Device > Click Uninstall device > clear Delete the driver software for this device > Click Uninstall button. Figure 3: (English Only) Uninstall the first Dell Data Vault Control Device Repeat step 2 for other Dell Data Vault Control Devices. Right-click the last Dell Data Vault Control Device > Click Uninstall device > Check Delete the driver software for this device > Click Uninstall button. Figure 4: (English Only) clear Delete the driver software for this device and uninstall the last Dell Data Vault Control Device. Case 2 Single Dell Data Vault Control Device with a yellow bang symbol Figure 5: (English Only) Dell Data Vault Control Device with a yellow bang symbol Open Device Manager > Expand System devices. Right-click Dell Data Vault Control Device > Click Uninstall device > Check Delete the driver software for this device > Click Uninstall button. Figure 6: (English Only) clear Delete the driver software for this device and uninstall the last Dell Data Vault Control Device
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