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An error is returned stating that the file index is missing when performing file level recovery of a NetWorker client from the NetWorker Management Console (NMC): Figure 1: Error Message: File Index is Missing.
The client file index folder is missing or empty: Linux: /nsr/index/ CLIENT-NAME Windows (Default): C:\Program Files\EMC NetWorker\nsr\index\ CLIENT-NAME Figure 2: Screenshot of Missing Client File Index Folder
On the NetWorker server, open an admin prompt or root shell: nsrck -L7 client-name NOTE: Client-name should match how the client name is specified in Clients tab of NetWorker Management Console ; optionally the nsraldb on the NetWorker client also shows this. On the NetWorker client, open an admin prompt and run as root: nsradmin -p nsrexecd "nsrla" Monitor the nsrck command output for any errors. Once completed, the client index folder should be repopulated and the data restore can be performed.
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