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If you open the updates page in the VxRail Manager plug-in, the updates page keeps loading, but does not show any content. In the web.log updates page, the following is seen: 2021-10-28T15:51:22.034+0000 INFO [tomcat-http--22] com.emc.mystic.manager.web.service.SystemControllerServiceImpl SystemControllerServiceImpl.getDeploymentTypeList:811 - Deployment type after replace : UNAVAILABLE@UNAVAILABLE 2021-10-28T15:51:27.091+0000 INFO [tomcat-http--29] com.emc.mystic.manager.web.service.SystemControllerServiceImpl SystemControllerServiceImpl.getDeploymentTypeList:809 - Deployment type before replace : ['UNAVAILABLE', 'UNAVAILABLE'] In the short.term.log, the following is seen: 2021-10-28-15:53:39 microservice.do-cluster "2021-10-28 15:53:39,361 [INFO] <Dummy-178:140569495042120> ClusterDeploymentTypeResolver.py query_cluster_type() (82): Cluster Personality: The key VxRail-Cluster-Tag of cluster type is not exist in vCenter Server"
Starting from VxRail 7.0.240, the cluster deployment type is required to load the updates page. The updates page stops responding at loading if content is not found.
To address this issue: Update the VxRail cluster customer attributes in the vCenter server UI. See the example below: Query the result from VxRail manager: Run below command on VxRail Manager to get cluster moid #curl --unix-socket /var/lib/vxrail/nginx/socket/nginx.sock http://127.0.0.1/rest/vxm/internal/configservice/v1/configuration/keys/cluster_moid Use the below command to get the deployment type, replace domain-xxx with the cluster moid from previous step: # curl --unix-socket /var/lib/vxrail/nginx/socket/nginx.sock -H "Content-Type: application/json" http://127.0.0.1/rest/vxm/internal/do/v1/cluster/query -d '{"query":"{cluster(moid: \" domain-xxx\ " ){deploymentType }}"}' | jq % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 129 100 69 100 60 1112 967 --:--:-- --:--:-- --:--:-- 2080 { "data": { "cluster": { "deploymentType": "['STANDARD', 'UNAVAILABLE']" } } } Example: Note: VxRail-Cluster-Tag was introduced in version 7.0.010. If a cluster was upgraded from 4.7.x, the LCM updates the VxRail-Cluster-Tag. Values for "VxRail-Cluster-Tag" are: STANDARD VSAN 2 NODE,STRETCHED CLUSTER STRETCHED CLUSTER DIMENSIONCOMPUTE Deployment type contains two parts; cluster type in customer attributes and solution type in vCenter server advance settings. See article Dell VxRail: Unavailable to get cluster deployment type for more details.
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