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SRM reports the same WWPN for different director ports of the PowerMax array. One of the impacted reports includes: Explore > Storage > Storage Systems > {ARRAY} > Components > Ports Impacted ports included FA ports and RF ports.
Known Issue with Unisphere for PowerMax 9.0
This issue will be addressed in an upcoming SRM release. If the customer is using PowerMax 9.0.x, refer to the two articles below: 172054: REST API provides incorrect WWN for RDF ports 165543: SRM 4.3.1 :: SRM reports the same WWPN for different PowerMax ports If the customer is using PowerMax 9.1, follow the steps below for a workaround. Collecting/Stream-Collector/emc-vmax-hypermax/conf/parsers/univmax/univmax-detailed-ports.xml Change on the two rest calls below by replacing the "/sloprovisioning/" to "/91/system/" on line 14 and 33 Change the xpath on line 21 from: <xpath>/listPortResult/symmetrixPortKey/portId</xpath> To: <xpath>/directorPortList/symmetrixPortKey/portId</xpath> Change the xpath on line 40 from: <xpath>/getPortResult/symmetrixPort</xpath> To: <xpath>/directorPort/symmetrixPort</xpath> After change, it looks like the below: Save the file then restart the PowerMax service.
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