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When Dell PowerStore encounters an issue, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts.
Common scenarios linked to this alert are as follows and are addressable with the svc_partition_cleanup service script: Article # 000198173 PowerStore: System Health Checks Detects Lack of Space in cyc_node Article # 000202707 PowerStore: Pre-Upgrade Health Check fails due to lack of space in /cyc_cfs Article # 000193605 PowerStore: Data Collection Fails, and the PowerStore Manager User Interface Reports Abnormal Information Article # 000324110 PowerStore Alerts: Root partition usage of node X has exceeded 91 percent on mount /. Article # 000202949 PowerStore: Dell SupportAssist database may fill up and lead /cyc_node/ (an internal partition) to be full, causing either NDU failure or Node reboot Article # 000223342 PowerStore: Intermittent alert codes 0x00400601 and 0x00400602 for mount /cyc_node Article # 000328471 PowerStore: Root Partition usage increasing rapidly
Alert ID PLATFORM_ROOT_PARTITION_HIGH Alert Text Root partition usage of node %(which) has exceeded %(percent)% on mount %(mount). or in earlier versions of PowerStore: Root partition usage of node <node name> has exceeded <%(percent)>. Error Code (0x00400601) Description Capacity available to the Platform Root Partition has crossed the utilization threshold. Cluster performance may be impacted. Cause The Platform Root Partition capacity has crossed the utilization threshold in use. Resolution Most causes leading to partition full conditions have been resolved in PowerStoreOS LTS-v4.1.x. After resolving the current condition, update the PowerStore Appliance to PowerStoreOS LTS-v4.1.x or higher. Recovery: The self-service action is to install and use the svc_partion_cleanup service script to investigate and clean up the root partitions. Log in to a valid Dell.com account to review the two articles listed below. General Installation Instructions: Article # 000371058 PowerStore: How To Install svc_injectable service scripts (Log in as a registered Dell Support user may be required to view this article.) svc_partition_cleanup Procedure: Article # 000214954 PowerStore: How to run the injectable service script svc_partition_cleanup to clean up the partitions /cyc_node, /cyc_var and /cyc_cfs (Log in as a registered Dell Support user may be required to view this article.) If the issues persist or return, contact Dell Technical Support for assistance. For PowerStore X appliances, the recommendation is to use the core dump cleanup script every day to prevent reaching the 80% threshold during the daily data collection: (1) Old data collections, (2) Journal files, (3) One or two old core files Alert ID PLATFORM_ROOT_PARTITION_CRITICAL Alert Text Root partition usage of node %(which) has exceeded %(percent)% on mount %(mount). or in earlier versions of PowerStore: Root partition usage of node <node name> has exceeded <%(percent)>. Error Code (0x00400602) Description Capacity available to the Platform Root Partition has crossed the utilization threshold of 95%. Write operations may be rejected. Cause Almost all the capacity available to the Platform Root Partition has been used. Resolution Most causes leading to partition full conditions have been resolved in PowerStoreOS LTS-v4.1.x. After resolving the current condition, update the PowerStore Appliance to PowerStoreOS LTS-v4.1.x or higher. Recovery: The self-service action is to install and use the svc_partion_cleanup service script to investigate and clean up the root partitions. Log in to a valid Dell.com account to review the two articles listed below. General Installation Instructions: Article # 000371058 PowerStore: How To Install svc_injectable service scripts (Log in as a registered Dell Support user may be required to view this article.) svc_partition_cleanup Procedure: Article # 000214954 PowerStore: How to run the injectable service script svc_partition_cleanup to clean up the partitions /cyc_node, /cyc_var and /cyc_cfs (Log in as a registered Dell Support user may be required to view this article.) If the issues persist or return, contact Dell Technical Support for assistance.
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