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OPERATIONAL DEFECT DATABASE
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When Dell PowerStore encounters an issue, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts.
The cause is mentioned in the Resolution section for respective alerts.
Alert IDPLATFORM_ROOT_PARTITION_HIGHAlert TextRoot partition usage of node %(which) has exceeded %(percent)% on mount %(mount). or in earlier versions of PowerStore: Root partition usage of node has exceeded .Error Code(0x00400601)DescriptionCapacity available to the Platform Root Partition has crossed utilization threshold. Cluster performance may be impacted.CauseThe Platform Root Partition capacity has crossed the utilization threshold in use.Resolution The most common cause of mount /cyc_node filling up and its resolution is described in KB 000198173 PowerStore: System Health Checks detects lack of space in /cyc_node.If the PowerStore is running a version older than 2.1.1.0, the most common cause of root partition (/) filling up and its resolution is described in KB 000193605 PowerStore: Data Collection Fails, and the PowerStore Manager User Interface Reports Abnormal Information.Remove files by connecting with SSH to the appliance with service user and run the following service script: svc_cleanup. Instructions on how to run the script are available at: PowerStore Service Scripts Guide section Make space on the root partition (svc_cleanup). For PowerStore X appliances, we recommend using the core dump cleanup script every day to prevent reaching the 80% threshold during the daily data collection: (1) Old data collections, (2) Journal files, (3) One or two old core files Alert IDPLATFORM_ROOT_PARTITION_CRITICALAlert TextRoot partition usage of node %(which) has exceeded %(percent)% on mount %(mount). or in earlier versions of PowerStore:Root partition usage of node has exceeded .Error Code(0x00400602)DescriptionCapacity available to the Platform Root Partition has crossed utilization threshold of 95%. Write operations may be rejected.CauseAlmost all the capacity available to the Platform Root Partition has been used.Resolution The most common cause of mount /cyc_node filling up and its resolution is described in KB 000198173 PowerStore: System Health Checks detects lack of space in /cyc_node.If the PowerStore is running a version older than 2.1.1.0, the most common cause of root partition (/) filling up and its resolution is described in KB 000193605 PowerStore: Data Collection Fails, and the PowerStore Manager User Interface Reports Abnormal Information. Remove files by connecting with SSH to the appliance with service user and run the following service script: svc_cleanup. Instructions on how to run the script are available at: PowerStore Service Scripts Guide section Make space on the root partition (svc_cleanup).