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The event may be generated even when a checkpoint validation ( hfscheck ) has been running successfully daily. Error messages received by High Priority Events, ConnectEMC (DialHome), or Events Management in the MC UI: 22409 ERROR A checkpoint validation (hfscheck) of Avamar Server checkpoint data is overdue. summary="A checkpoint validation (hfscheck) of Avamar Server checkpoint data is overdue." type="ERROR" code="22409" Symptom: 22409, Desc: A checkpoint validation (hfscheck) of server checkpoint data is overdue
Although there can be other reasons, the most common cause of this issue is when the change-passwords command did not complete successfully.
1. Verify that the encrypted password in mcserver.xml matches the password in the mcclimcs.xml files: a. Log in to the Avamar Utility Node as admin. b. Elevate to root: su - c. Run the following command to retrieve the encrypted password from mcserver.xml: grep MCUSERAP /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml Sample output: <entry key="MCUSERAP" value="{AES}3uMU0rMYgtNfMpBtpAG4PA==" /> d. Run the following commands to retrieve the encrypted password from the two mcclimcs.xml files: grep "passwd" /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml grep "passwd" /home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml Sample output: (both commands should produce the same results): <!-- mcspasswd : password --> mcspasswd="{AES}3uMU0rMYgtNfMpBtpAG4PA==" e. Compare the outputs from 1c and 1d. f. If a discrepancy is detected, go to step 2, otherwise go to step 3. 2. As root, run the "change-passwords" script to change the Avamar MCUser password: change-passwords See the Avamar Administration Guide for more details on changing passwords. 3. If a discrepancy was not detected or the issue is still not resolved after running change-passwords , return to Avamar: Symptom Code 22409: A checkpoint validation (hfscheck) of server checkpoint data is overdue (Resolution Path)
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