Symptoms

Dell OEM VMware software is delivered by digital download. The Service Tag for the VMware Software will be found in the Dell Digital Locker. The following steps describe how to download the software from the Dell Download locker as well as maintain Digital Products downloaded through the Dell Download Locker.When Dell EMC customers order OEM VMware Software, the information on the Digital Download will arrive in the Order Confirmation Email. The email will instruct how to access their My Locker account. To access the digital content: Sign into My LockerView purchased digital content Click the Download or Activate Subscription button The Dell Download locker will have important information about your digital content including: Product nameDell Order NumberPartner Activation Code The Dell Download locker will also have the link to your personnal Dell Digital Locker. The Dell Digital Locker will keep track of the digital purchases. Steps to find Service Tag information: 1. Make sure customer is on the Digital Products Page2. Select the Product under the Product name field3. Click on View Details to see Service tagThe Service Tag will be listed in the License Key Field

Cause

Resolution

Support Cases