Symptoms

Latitude 7275 reporting "(A7) Me Downgrade - Request MeSpiLock Failed" at POST Are you experiencing the (A7) Me Firmware (FW) Downgrade - Request MeSpiLock Failed POST error on your Latitude 7275 laptop? If so, check out how to resolve the problem in the next section.

Cause

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Resolution

How do you resolve this POST error? Go to the Dell Support Site and download the latest BIOS available for the Latitude 7275 laptop. WARNING: Dell Technologies recommends disconnecting devices before updating the BIOS. (For example: Eternal hard drives, printers, scanners, and so on.) WARNING: Dell laptops must have the battery installed and charged to at least 10% before you begin the BIOS update. Dell Technologies recommends connecting the laptop to AC power before proceeding with the update process. NOTE: To learn more about updating the BIOS on a Dell laptop, see the Dell knowledge base article: Dell BIOS Updates NOTE: To install or update the BIOS, your user account must have administrator privileges. How to Update the BIOS Duration: 00:02:15 (hh:mm:ss)When available, closed caption (subtitles) language settings can be chosen using the CC icon on this video player. Browse to: https://www.dell.com/support/driversIdentify your Dell laptop. Follow the on-screen instructions to automatically detect your laptop. For more information, see the Dell knowledge base article: Dell SupportAssist (formerly Dell System Detect): Overview and Common QuestionsEnter the Service Tag of the laptop and click Search.Or, click Browse all products and select your Dell laptop from the catalog. Select the Operating System that is running on the Dell laptop.Under Category, select BIOS.Locate the latest Latitude 7275 System BIOS (Version 1.1.32 or newer).Click Download and save the file to your laptop.Open File Explorer and browse to the download folder where the downloaded file is saved.Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process.

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