Symptoms

Table of Contents: NVIDIA G-Sync Compatible RequirementsSteps to Enable NVIDIA G-Sync

Cause

Follow the guidelines below for the requirements and steps to enable NVIDIA G-Sync on the supported monitor.

Resolution

NOTE: A G-Sync Compatible monitor is where NVIDIA validates an AMD FreeSync monitor to provide artifact-free performance when used with selected NVIDIA graphics cards. G-Sync Compatible is a trimmed down version of G-Sync. (It does not have features such as ultralow motion blur, overclocking, and variable overdrive.) NVIDIA G-Sync Compatible Requirements The following requirements are necessary to enable NVIDIA G-Sync technology support on the monitors listed below: An NVIDIA graphics card that is G-Sync compatible (for example, GTX 10xx and above)Ensure you use a DisplayPort cable for your video outputEnsure that the latest NVIDIA drivers for the graphics card are installed on the computerMicrosoft Windows 10 Dell Monitors that Support AMD FreeSync and NVIDIA G-Sync: G2422HSG2524HG2722HSG2723HG2723HNG2724DG3223DG3223QS2419HGFS2421HGFS2522HGS2721DGF, S2721DGFAS2721HGF, S2721HGFAAW2521HF, AW2521HFA, AW2521HFL, AW2521HFLAAW2720HF, AW2720HFAAW2723DFAW2724DMAW2725DMAW2725Q, AW2725QFAW3225QFAW5520QF Note: Using G-Sync with a monitor that is not found in the above list can lead to issues like flickering, blanking, and more. For information about troubleshooting these issues, reference Troubleshooting Flickering Video on Dell Gaming or Alienware Monitors. Back to Top Steps to Enable NVIDIA G-Sync Follow the steps below to enable NVIDIA G-Sync on the supported Dell monitor: In the display properties, enable NVIDIA G-Sync. NOTE: Ensure that either G-Sync or FreeSync are enabled in the monitor OSD settings. See the User Manual of your Dell monitor to learn how to enable G-Sync or FreeSync on your monitor. Go to the NVIDIA Control Panel (right-click the desktop, then click NVIDIA Control Panel from the drop-down menu) on your computer.Go to Manage 3D settings and ensure that the monitor technology is set to G-Sync.Go to the Set up G-SYNC panel and follow these steps: Check the box next to Enable G-Sync, G-Sync Compatible.Select your display.Check the box next to Enable settings for the selected display model (Ignore the warning Selected display is not validated as G-SYNC compatible.)Click Apply to finalize the setup. The monitor restarts and then G-Sync shows as enabled. Back to Top

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