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Affected Products: Dell Security Management Server Dell Data Protection | Enterprise Edition
Not Applicable
Stop the Dell Compatibility Server service. Make a backup copy of the server_config.xml file first. Find the following line in the server_config.xml file: <property name="security.authorization.method.IDeviceManager.getSdeKeys"> <value>SecAdmin</value> </property> Note: This is the configuration that determines which administrators can download SDE keys from the server. To allow the Helpdesk admin to do this and nothing additional, edit the line to: <property name="security.authorization.method.IDeviceManager.getSdeKeys"> <value>SecAdmin,HelpDeskAdmin</value></property> The Dell Compatibility Server service must be restarted in order for the change to take effect.
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