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New admin users experience issues in the cloud-delivered firewall management center where they cannot perform administrator-level functions, even though they have the correct admin role assigned in the security cloud control. This issue affects the customer's ability to grant full administrative access required for managing firewall and security policies, potentially causing operational impact due to delayed access. Error message displayed: Error The user is not authorized
The issue occurs in the cloud-delivered firewall management center when admin users attempt to create or modify access control policies, objects, or device settings.
Contact Cisco Technical Assistance Center (TAC) support. No additional workarounds available.
No further description available
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