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The router may experience a crash while generating an admin-tech file with custom "show tech-support" commands. The admin-tech generation status remains stuck in the "in progress" state until the timeout occurs.
A custom admin-tech collection is initiated via vManage using a command list that includes 'show tech-support' or 'show tech' commands.
Ensure that no "show tech-support" or "show tech" commands are included in the custom command list for admin-tech generation.
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