Symptom

On FMC GUI, FTDv is assigned to performance tier FTDv10, however, FMC CLI does not activate the license for the FTD in question, hence, FTD CLI still reflects Non-Tier assignment and Throughput limit. On FMC CLI FTDv10 license is not activated OmniQuery.pl -db mdb -e "select * from smart_licenses;" +--------------------------------------+--------------+-----------+-------+--------+--------------+ | uuid | license | compliant | count | active | last_changed | +--------------------------------------+--------------+-----------+-------+--------+--------------+ | xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx | FTDv10 | 1 | 1 | 0 | 1693608426 | <<<Active value is 0 FTD CLI show version: [...] Active Tier Model : Non-Tier Active Throughput : 100 Kbps [...]

Conditions

FMCv VMWare 7.2.5 FMC properly registered to Smart Licensing FTDv HA in KVM version 7.2.5 Select performance Tier FTDv10

Workaround

As the workaround involves a manual update of the FMC database, the workaround can only be executed with Cisco TAC assistance.

Further Problem Description