Symptom

The %PLATFORM-3-ELEMENT_WARNING alerts were enhanced with top suspects, however this information is not printed with %PLATFORM-3-ELEMENT_CRITICAL log messages. Example logs: Chassis 1 R0/0: smand: 1/RP/0: Used Memory value 92% exceeds warning level 88%. Top memory allocators are: Process: pubd_rp_0. Tracekey: 1#f9ba4f27c77a5ab7dd3926ac3f375b7d Callsite ID: 2286555145 (diff_call: 17301). Process: linux_iosd-imag_rp_0. Tracekey: 1#51d42307bfc2e89cb7a394e64ed371df Callsite ID: 2083309571 (diff_call: 12946). Process: sessmgrd_rp_0. Tracekey: 1#e633a3693c691bef8e97aace9fc92499 Callsite ID: 2023785472 (diff_call: 12260).s Mar 7 00:01:18.913: %PLATFORM-3-ELEMENT_CRITICAL: Chassis 1 R0/0: smand: 1/RP/0: Used Memory value 94% exceeds critical level 93%s

Conditions

IOSXE device with memory usage above critical threshold.

Workaround

Collect "show process memory platform accounting" and "show process memory platform sorted" in order to determine the top memory consumers.

Further Problem Description