
OPERATIONAL DEFECT DATABASE
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We can not perform Firmware upgrade on Telit LM960A18 and FN980 modems.
We can not perform Firmware upgrade on Telit LM960A18 and FN980 modems using IOS CLI.
We have qc_trace_collector tool built for arm64 and x86_64 based platforms, through which we can upgrade modules. For those EN/IOT routers which has dual modules, we need to power off the one module and perform firmware upgrade, then need to perform other.
After integrating new fw-uploader-1.0.0.32 tool provided by telit, firmware upgrade procedure for Telit LM960A18 and Telit FN980 polaris_based platforms was broken. This is due to introduction of new mechanism to handle dual modem scenario where Cisco uses "cwan_netmap" driver instead of GobiNet driver.
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