Symptom

Not enough space while upgrading software image while show sdwan software command shows only the current and active installed image

Conditions

- Not enough space in SDWAN installer filesystem. - show sdwan software output only shows the installed and running software image

Workaround

- Go to into the shell mode and check the following directory /bootflash/.installer/images or /bootflash/.installer/lost+found 1. checking /bootflash/.installer/images directory cEdge#show sdwan software VERSION ACTIVE DEFAULT PREVIOUS CONFIRMED TIMESTAMP --------------------------------------------------------------------------------- 17.2.1RES5.0.2 true true false - 2020-10-02T11:31:16-00:00 Total Space:387M Used Space:232M Available Space:151M #Accessing shell mode by TAC cEdge:/bootflash]$ cd .installer/images/ cEdge:/bootflash/.installer/images]$ ls -l total 4 drwxr-xr-x. 3 root root 1024 Sep 30 2020 c1100-universalk9.V172_1RES5.SPA.bin drwxr-xr-x. 3 root root 1024 Feb 10 21:42 pkg_boot_17.2.1RES5 cEdge:/bootflash/.installer/images]$ rm -r c1100-universalk9.V172_1RES5.SPA.bin/ cEdge:/bootflash/.installer/images]$ ls -l total 2 drwxr-xr-x. 3 root root 1024 Feb 10 21:42 pkg_boot_17.2.1RES5 cEdge:/bootflash/.installer/images]$ cEdge:/bootflash/.installer/images]$ df . Filesystem 1K-blocks Used Available Use% Mounted on /dev/loop5 396672 124330 268246 32% /bootflash/.sdwaninstaller cEdge#show sdwan software VERSION ACTIVE DEFAULT PREVIOUS CONFIRMED TIMESTAMP --------------------------------------------------------------------------------- 17.2.1RES5.0.2 true true false - 2020-10-02T11:31:16-00:00 Total Space:387M Used Space:121M Available Space:261M 2. Checking /bootflash/.installer/lost+found directory cEdge#sh sdwan software VERSION ACTIVE DEFAULT PREVIOUS CONFIRMED TIMESTAMP -------------------------------------------------------------------------------- 17.04.01b.0.8 true true true user 2021-07-26T07:13:36-00:00 Total Space:387M Used Space:249M Available Space:133M #Accesing the shell mode by TAC cEdge$ cd bootflash/.installer cEdge:/bootflash/.installer]$ df . Filesystem 1K-blocks Used Available Use% Mounted on /dev/loop5 396672 255767 136809 66% /bootflash/.sdwaninstaller cEdge:/bootflash/.installer]$ cd lost+found cEdge:/bootflash/.installer/lost+found]$ ls -l total 1 drwxr-xr-x. 6 root root 1024 May 17 10:19 #65546 cEdge:/bootflash/.installer/lost+found]$ rm -r \#65546/ cEdge:/bootflash/.installer]$ df . Filesystem 1K-blocks Used Available Use% Mounted on /dev/loop5 396672 130327 262249 34% /bootflash/.sdwaninstaller cEdge#show sdwan software VERSION ACTIVE DEFAULT PREVIOUS CONFIRMED TIMESTAMP -------------------------------------------------------------------------------- 17.04.01b.0.8 true true true user 2021-07-26T07:13:36-00:00 Total Space:387M Used Space:127M Available Space:256M

Further Problem Description