Symptom

Frequent LC reload observed without any triggers and vm may go down due to rvm_mgr as reason in reboot-history Reason "Reload request of peer card due to remote admin and service VMs failure" Src Location 0/RSP0 Src Name rvm_mgr

Conditions

Specific to Octane & Laserbeak Generally this issue observed in fully loaded traffic and elevated temperatures. Octane: A9K-8X100G-L-SE/TR/CM A9K-8X100GE-SE/TR/CM A9K-4X100GE-SE/TR/CM LaserBeak: A9K-400G-DWDM-TR

Workaround

No workaround. Load relevant SMU. For example: Fix SMU is: asr9k-sysadmin-7.1.3.CSCvw#####.tar Download link: https://software.cisco.com/download/home/279017029/type/280867577/release/7.1.3

Further Problem Description