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While trying to upgrade FTD HA pair from 6.3.0 to 6.5.0, one of the FTDs in pair successfully upgraded, but the other was hung -- in the FMC, the upgrade stayed at [11%] Running script 200_pre/001_check_reg.pl for 10+ hours.
1. FMC GUI notification shows that upgrade is at following stage and does not change: [11%] Running script 200_pre/001_check_reg.pl 2. You see the following stack trace at /var/log/sf/Cisco_FTD_SSP_FP2K_Upgrade-6.5.0/200_pre# less 0011_check_reg.pl.log [200508 05:37:51:692] Starting script: 200_pre/001_check_reg.pl Can't locate DateTime/Infinite.pm in @INC (@INC contains: /ngfw/usr/local/sf/lib/perl/5.10.1/x86_64-linux /ngfw/usr/local/sf/lib/perl/5.10.1 /ngfw/usr/lib/perl5/5.10.1/x86_64-linux /ngfw/usr/lib/perl5/5.10.1 /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux /ngfw/usr/lib/perl5/site_perl/5.10.1 /usr/local/sf/lib /usr/local/sf/lib/perl/5.10.1 /usr/local/sf/lib/perl/5.10.1/x86_64-linux .) at /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm line 69. Compilation failed in require at /ngfw/usr/local/sf/lib/perl/5.10.1/SF/Auth.pm line 11. Printing stack trace: called from /ngfw/usr/local/sf/lib/perl/5.10.1/SF/Auth.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/local/sf/lib/perl/5.10.1/SF/Permission.pm (8) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/local/sf/lib/perl/5.10.1/SF/ActionQueue.pm (10) ...skipping... ine 11. Printing stack trace: called from /ngfw/usr/local/sf/lib/perl/5.10.1/SF/Auth.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/local/sf/lib/perl/5.10.1/SF/Permission.pm (8) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/local/sf/lib/perl/5.10.1/SF/ActionQueue.pm (10) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from 200_pre/001_check_reg.pl (6) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11) called from /ngfw/usr/lib/perl5/site_perl/5.10.1/x86_64-linux/DateTime.pm (11)
Please contact Cisco TAC for workaround.
It is currently unknown whether or not this only occurs in high availability environments.
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