BugZero | Cisco BugID CSCux39490 - c3650/c3850 core 0 high /fed and fed-ots-main abno...

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BugZero | Cisco BugID CSCux39490 - c3650/c3850 core 0 high /fed and fed-ots-main abno...

ODD
Cisco
CSCux39490

Cisco - Defect ID: CSCux39490

c3650/c3850 core 0 high /fed and fed-ots-main abnormal CPU Usage

ODD
Cisco
CSCux39490

Cisco - Defect ID: CSCux39490

c3650/c3850 core 0 high /fed and fed-ots-main abnormal CPU Usage

Last updated on September 8th, 2025

BugZero Risk Score
6.3 Medium

Overall: 6.3

Severity: 6.4

Lifecycle: 9.1

Popularity: 6.9

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Bug Details

Views: 23

Description

Symptom

Catalyst 3650/3850 switches (stack or standalone) may report following symptoms: - CPU usage of Core 0 is in the range of 90 - 100% - "fed" and its subprocess "fed-ots-main" are high even with not much traffic sent to the cpu - Check the cpu queues by command "show platform punt statistics port-asic 0 cpuq -1 direction rx", forus queue (RXQ 2: CPU_Q_FORUS_TRAFFIC) increase repidly (E.g., by 100 every few seconds) - Packets punt to cpu (captured with Wireshark) indicate normal traffic.

Conditions

Issue is only seen with Catalyst 3650/3850 running releases 3.7.0E,3.7.1E,3.7.2E,3.7.3E

Workaround

Reload the device(s) in issue.

Further Problem Description

Change history

2025-09-08 Added: 16.10.1, 16.10.1a, 16.10.1b, 16.10.1c, 16.10.1d, 16.10.1e, 16.10.1i, 16.10.1s, 16.11.1, 16.11.1a, 16.3.1, 16.3.1a, 16.3.2, 16.3.3, 16.3.3a, 16.3.4, 16.3.5, 16.3.5a, 16.3.5b, 16.3.5c, 16.3.6, 16.3.7, 16.3.8, 16.4.1, 16.4.2, 16.4.3, 16.5.1, 16.5.1a, 16.5.1b, 16.5.2, 16.5.3, 16.6.1, 16.6.1a, 16.6.2, 16.6.2s, 16.6.3, 16.6.4, 16.6.4a, 16.6.4s, 16.6.5, 16.6.5a, 16.6.5b, 16.7.1, 16.7.1a, 16.7.1b, 16.7.2, 16.7.3, 16.8.1, 16.8.1a, 16.8.1b, 16.8.1c, 16.8.1d, 16.8.1e, 16.8.1s, 16.8.2, 16.8.3, 16.9.1, 16.9.1a, 16.9.1b, 16.9.1c, 16.9.1d, 16.9.1s, 16.9.2, 16.9.2a, 16.9.2s, 16.9.3, 16.9.3h, 3.7.4E_ngwc, 3.7.5E_ngwc

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:No known affected versions

Fixed versions: 16.10.1, 16.10.1a, 16.10.1b, 16.10.1c, 16.10.1d, 16.10.1e, 16.10.1i, 16.10.1s, 16.11.1, 16.11.1a, 16.3.1, 16.3.1a, 16.3.2, 16.3.3, 16.3.3a, 16.3.4, 16.3.5, 16.3.5a, 16.3.5b, 16.3.5c, 16.3.6, 16.3.7, 16.3.8, 16.4.1, 16.4.2, 16.4.3, 16.5.1, 16.5.1a, 16.5.1b, 16.5.2, 16.5.3, 16.6.1, 16.6.1a, 16.6.2, 16.6.2s, 16.6.3, 16.6.4, 16.6.4a, 16.6.4s, 16.6.5, 16.6.5a, 16.6.5b, 16.7.1, 16.7.1a, 16.7.1b, 16.7.2, 16.7.3, 16.8.1, 16.8.1a, 16.8.1b, 16.8.1c, 16.8.1d, 16.8.1e, 16.8.1s, 16.8.2, 16.8.3, 16.9.1, 16.9.1a, 16.9.1b, 16.9.1c, 16.9.1d, 16.9.1s, 16.9.2, 16.9.2a, 16.9.2s, 16.9.3, 16.9.3h, 3.7.4E_ngwc, 3.7.5E_ngwc

Relevant Products

Click on a version to see all relevant bugs

Affected versions:No known affected versions

Fixed versions: 16.10.1, 16.10.1a, 16.10.1b, 16.10.1c, 16.10.1d, 16.10.1e, 16.10.1i, 16.10.1s, 16.11.1, 16.11.1a, 16.3.1, 16.3.1a, 16.3.2, 16.3.3, 16.3.3a, 16.3.4, 16.3.5, 16.3.5a, 16.3.5b, 16.3.5c, 16.3.6, 16.3.7, 16.3.8, 16.4.1, 16.4.2, 16.4.3, 16.5.1, 16.5.1a, 16.5.1b, 16.5.2, 16.5.3, 16.6.1, 16.6.1a, 16.6.2, 16.6.2s, 16.6.3, 16.6.4, 16.6.4a, 16.6.4s, 16.6.5, 16.6.5a, 16.6.5b, 16.7.1, 16.7.1a, 16.7.1b, 16.7.2, 16.7.3, 16.8.1, 16.8.1a, 16.8.1b, 16.8.1c, 16.8.1d, 16.8.1e, 16.8.1s, 16.8.2, 16.8.3, 16.9.1, 16.9.1a, 16.9.1b, 16.9.1c, 16.9.1d, 16.9.1s, 16.9.2, 16.9.2a, 16.9.2s, 16.9.3, 16.9.3h, 3.7.4E_ngwc, 3.7.5E_ngwc

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