OPERATIONAL DEFECT DATABASE
...
...
Not, Responding, Not, Responsive, Frozen, Not, Zooming, Touch, Screen, User, Interface, Delayed, Slow
The UI touch behavior is exhibiting abnormal and seemingly random issues, including: Inconsistent scrolling with one finger The screen may zoom in or make unintended selections even when your finger is not lifted. Delayed responses, requiring a prolonged press for a selection to register.
Important: Do not press the UI touchscreen while the device is waking from sleep mode. 3 If the Issue Remains after performing the above Contact Support for Further assistance. Press the Power Button and Select Sleep . Note: If unable to select sleep Hold the power button until the device powers off. After the device has powered off, power the device on. Do not touch the screen while the device is powering on. Note: If unable to select sleep Hold the power button until the device powers off. After the device has powered off, power the device on. Do not touch the screen while the device is powering on. Hold the power button until the device powers off. After the device has powered off, power the device on. Do not touch the screen while the device is powering on. Wake the Device by Either Pressing the power button on the control panel Activating the proximity sensor by walking in front of it. Pressing the power button on the control panel Activating the proximity sensor by walking in front of it.
Click on a version to see all relevant bugs
Xerox Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
