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42.49, 42-49, 42.94, 42-94
To correct this problem, purchase a toner cartridge with the correct region that matches the printer region, or purchase a worldwide toner cartridge. · The first number in the message after 42 indicates the region of the printer. · The second number in the message after 42 indicates the region of the toner cartridge. Note : To find the region settings of the toner cartridges currently loaded in the device, print the print quality test pages From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages . Table 8.1 Printer and toner cartridge regions Region Numeric Code Worldwide 0 Latin America, Eastern Europe, Middle East, Africa 4 North America and Western Europe 9 If the problem persists, contact Support for additional assistance.
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