OPERATIONAL DEFECT DATABASE
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NOTE : Customer provided information (required) includes the following: Check all SMTP user and password and make sure these are correct since this is a connection failure. Depending on the provider, even if one has claimed to support CRAM-MD5, there might be cases where it is difficult to connect using CRAM-MD5 from this machine and this could result in an error Provider side problems are not within the purview of this machine. If the situation does not improve, retrieve the ’customer provided information’ and ’obtained logs information’, and contact the Support Department. SMTP Server information (name and version of the server that is in use) or the provider name (in case of outsourcing). Model name of machine, SW Version
027-779, 27-779, 027779, 27779
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