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NOTE : There are different categories of faults that can occur on your device and different ways in which they are identified depending on the type of fault occurring. For more information, refer to Understanding Faults . Remove Paper and Other Obstructions From the Paper Path . Make sure the Horizontal Transport Cover is closed using the handle If the horizontal transport cover is not closed using the handle, the cover does not close properly and may cause jams or errors. Open and close the horizontal transport cover using the handle to ensure the cover is properly closed. Eliminate the Paper / Media as the Cause of the Issue . If the problem persists, contact Support for additional assistance.
377-903, 377903, 377.903.00, 37790300
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