Overview

Ensure that supported paper is being used and that the tray settings match what’s loaded For more information, refer to  Supported Paper Sizes, Types and Weights. Set the Paper Size and Type. Clean the Printhead Lenses. Remove and shake the toner cartridge. Print the image quality test pages. Replace the affected Toner Cartridge For details, refer to Replace a Toner Cartridge. If the problem persists, contact Support for additional assistance.