Overview

Power the Printer Off and On. Make Sure the Printer is Plugged into a Suitable Outlet. Isolate the Problem to a Specific File, Application, or Computer. Check the printout for any details that may provide information as to where the job is coming from. Check and delete any jobs stuck in the printer's queue or the computer's print spooler. Ensure the correct driver is being used. Upgrade the Firmware / Software.