Overview

Using a damp, soft, lint-free cloth, wipe the ADF glass, ADF glass pad, Scanner glass, and Scanner glass pad For more information, refer to Clean the Scanner . Ensure the ADF and Scanner glass are free of obstructions or debris. Ensure that Software is at CXLBL.081.234 or higher To upgrade the Software version, refer to Upgrade the Software . Adjust the darkness on the copy or scan To adjust the darkness on scans, refer to either Modify Email Shortcut Settings  or Modify Folder Shortcut Settings . Isolate the issue to either the Automatic Document Feeder or the Flatbed Scanner. Isolate the issue to either Copying or Scanning. Isolate the issue to a specific original Highlighted marks on a page may be too light for the scanner to detect Use a different deeper color to increase the scanner’s ability to accurately reproduce the image. Contact Support for additional assistance.