Overview

Note : If the printer is reporting that it is out of color toner (C, M, Y) it is still possible to print in black and white as long as the expired toner cartridge is still installed and there are no other pending jobs or errors If you experience issues, please see steps at the bottom for more information. To specify Black and White printing for the current print job: To specify Black and White as the default for all print jobs (Windows): To specify Two-Sided Printing as the default for all print jobs (Macintosh): Note : The ability to set printing preferences is based on Presets A Preset can be created to quickly switch between different pre-set printing options. If Unable to Print in Black and White when Color Toner has Run Out (Run Black): In your software application, access the print settings For most software applications, press  CTRL+P  for Windows or  CMD+P  for Macintosh. Select your printer, then open the print driver. For Windows, click  Printer Properties Depending on your application, the title of the button varies. For Macintosh, in the Print window, click  Copies & Pages , then select  Xerox Features  or  Printer Features . For Windows, click  Printer Properties Depending on your application, the title of the button varies. For Macintosh, in the Print window, click  Copies & Pages , then select  Xerox Features  or  Printer Features . Click  Printing Options, Image Options,  or  Quality . Check  Xerox Black and White Conversion  or  Print in Black and White . Press  OK  to save changes. At your computer, click  Start , then select  Settings . Select  Devices  then select  Printers & scanners Click on your printer from the list and then click  Manage Select  Printing preferences . Click  Printing Options  or  Quality . Check  Xerox Black and White Conversion  or  Print in Black and White . Press  OK  to save changes. In your software application, access the print settings For most software applications, press  CMD+P. Select your printer In the Print window, click  Copies & Pages , then select  Xerox Features  or  Printer Features . Click  Image Options . Check X erox Black and White Conversion  or  Print in Black and White . Click  Presets  and select  Save Current Settings as Presets . Set the Preset Name and Press  OK . Ensure all jobs on the printer have been deleted or cleared Any jobs that are waiting for color toner can prevent black and white jobs from printing. Ensure no other errors are present on the printer Any jam faults or other expired consumables such as Drums/Imaging Units or a Fuser may prevent printing completely. Ensure the correct driver is being used The print driver has the specific instructions needed to tell the printer to proceed without color toner For additional information see Remove and Reinstall the Print Driver . Some applications have an option to specify color printing that may override the setting for black and white printing If unable to find the option, please contact the software vendor of the application for further support Contact Xerox for additional assistance.