Overview

The printer has detected that the requested paper size or type is not available Please load the tray with the correct paper to continue. Ensure the Paper Tray or Manual Feeder are correctly loaded and fully inserted Verify if the tray settings are correct from the Control Panel Verify if the correct paper Size and Type are set within the Application or App you are using. Copy App:  Copy To Printing from Windows:  File > Print > Printer Properties  or  Preferences  (please contact the software vendor if unable to locate) Printing from Mac:  File > Print > Select the Printer > Select Xerox Features from the Copies & Pages menu  (please contact either Apple support or the software vendor if unable to locate) Copy App:  Copy To Printing from Windows:  File > Print > Printer Properties  or  Preferences  (please contact the software vendor if unable to locate) Printing from Mac:  File > Print > Select the Printer > Select Xerox Features from the Copies & Pages menu  (please contact either Apple support or the software vendor if unable to locate) Check for jams or debris within the tray or the paper path of the machine. Power off and then on the machine Contact support for additional assistance.