Overview

Ensure that the destination is valid. Note : From the Embedded Web Server, access the configuration page for the application, then confirm the destination network address For more information, refer to  Access the Embedded Web Server. If the printer and destination are in different domains, then ensure that the domain information is specified. Note : From the Embedded Web Server, access the configuration page for the application, and then enter the appropriate domain information Ensure that the printer is connected to the network For more information, refer to  Connect to a Wireless Network. Ensure that the user name and password are correct. Ensure that the user has permission to save scans to the destination. From the Embedded Web Server, access the configuration page for the application. In the Scan Destination section, select the destination to configure. In the Authentication Options section, select the correct authentication type, and if necessary, type the correct authentication credentials. Apply the changes. From the Embedded Web Server, access the configuration page for the application. In the Scan Destination section, select the destination to configure. In the Authentication Options section, select the correct authentication type, and if necessary, type the correct authentication credentials. Apply the changes. Ensure that a file with the default file name does not exist in the destination. Remove the old file from the destination, or configure the application to do the following: Allow users to type a file name. Append the time stamp. Overwrite the existing file. Allow users to type a file name. Append the time stamp. Overwrite the existing file. Configure the firewall to allow communication with the subnet in which the printer is located For details, contact your system administrator. Ensure that the printer and destination have the same subnet For details, contact your system administrator. Ensure that the LDAP settings are configured properly in your printer setup and in the setup dialog For details, contact your system administrator. If the problem persists, contact Support for additional assistance.