Overview

To resolve the problem, try one or more of the following:  It is possible that the user has reached the maximum allowed number of login failures Update the allowed number of login failures and lockout time.  Note : This solution is applicable only to some printer models. From the Embedded Web Server, click Settings > Security > Login Restrictions . Update the allowed number of login failures and the lockout time. Click Save . Note : The new settings take effect after the lockout time expires. Reset or replace the smart card. Note : Check whether the type of smart card that you are using can be reset If the card cannot be reset, then replace the card. If the problem persists, contact Support for additional assistance.