Overview

The following is a list of reasons why prints may contain incorrect, garbled, or incomplete text and suggestions on how to resolve the issue. If this fails to resolve your issue, contact Support for additional assistance. Disconnect the printer cable and reconnect Try a print job that you have already printed successfully If possible, attach the cable and the printer to another computer that you know works and try a print job. Try a new printer cable. Power the printer off, then unplug the power cord and wait 30 seconds. Plug the power cord into the outlet securely, then press the power On/Off button.