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The following are the top reasons why paper jams occur: To resolve the issue, perform the following: unsupported paper/media is used. incorrect paper settings in the tray and/or the print driver. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. humidity and/or paper condition and storage Try using a new ream of paper. Remove Paper and Other Obstructions From the Paper Path of the Finisher and then Remove Paper and Other Obstructions From the Paper Path in the Machine . Power the Printer Off and On . If the problem persists, contact Support for additional assistance.
377-901, 377901, 377.901, 377.901.00, 377-901-00, 77-901, 77901, 77.901
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