Overview

NOTE : There is a video available at the end of this solution. CAUTION: Performing a software reset on printers equipped with a tablet can affect the special bundle that is installed on the tablet.  If you are using a device with a tablet, contact Support for additional assistance CAUTION: Depending on the state of the printer, a software reset may delete all pending jobs from the print queue. IMPORTANT: Using Software Resets to restart the printer is faster and wastes fewer consumables than powering the printer off and on. To reset the system software from the Control Panel:   Video: Press the Log In/Out button on the Control Panel. Login as the System Administrator See the Related Content for additional information. Press the Machine Status button on the Control Panel The Machine Status screen will be displayed. Select the Tools  tab on Touch Screen. Select the Troubleshooting  button on the left side of the screen. Select the Resets  button under Features . Select the Software Reset  button on the left side of the screen. Select the  All Software button under the Reset Options . Select Reset . Select the Reset  button on the Software Reset Confirmation screen The printer will reboot. NOTE: The printer will not be available for printing, or viewable through CentreWare Internet Services (CWIS), until the Network Controller completes the reboot process and reconnects to the network.