Overview

Remove Paper and Debris From Behind the Paper Tray Confirm the Paper Tray Settings Replace the Paper With Paper from a New Ream Clean the Paper Tray Feed Rollers for the Affected Paper Tray Determine the Software Version Installed on the Printer, Then Select the Appropriate Solution Software Version 071.xxx.xxx.xxxxx or 072.xxx.xxx.xxxxx: Clear a Paper Jam at Tray 1 Software Version 073.xxx.xxx.xxxxx: Clear a Paper Jam at Tray 1 WorkCentre WC7220/7225: Power the Printer Off and On