Overview

NOTE: When troubleshooting problems, it is important to understand in which situations the problem occurs. When your machine is equipped to make prints, scans and copies, always print a document from a computer, and make a copy from both the Document (Scanner) Glass and the Duplex Automatic Document Feeder (DADF) Make sure to select a case situation for the specific problem that is occurring /p> Restart your search as necessary. NOTE: When troubleshooting problems, it is important to understand in which situations the problem occurs. When your machine is equipped to make prints, scans and copies, always print a document from a computer, and make a copy from both the Document (Scanner) Glass and the Duplex Automatic Document Feeder (DADF) Make sure to select a case situation for the specific problem that is occurring /p> Restart your search as necessary. Printing Only Copying or Scanning from the Document Glass Only Copying or Scanning from the Duplex Automatic Document Feeder (DADF) Printing and Copying Printing and Copying or Scanning Printing Only Copying or Scanning from the Document Glass Only Copying or Scanning from the Duplex Automatic Document Feeder (DADF) Printing and Copying Printing and Copying or Scanning Clean the Charge Scorotron and the Transfer Corotron Unlatch, Then Relatch the Xerographic Module Use Paper or Other Stock From a Fresh, Unopened Ream Replace the Xerographic Module and Transfer Unit