Overview

Check for the most recent message or fault code and restart your search with that information For details, refer to  View Fault History and Alert Messages on the Control Panel . Make sure the IP address scheme of the device matches the network.  Make sure that the scheme is correct and that the IP address is not a duplicate If it does not match the network's scheme, ping the printer If necessary, contact your system administrator for additional assistance. Isolate the Print Problem to a Specific File, Application or Print Driver . Uninstall and reinstall the print driver.  For details, refer to Remove and Reinstall the Print Driver on a Microsoft Windows OS . If the problem persists, contact Support for additional assistance.