Overview

Toner appears to be missing from the print or is easy to rub off. If the problem persists, contact Support for additional assistance. Verify that the paper you are using is the correct type for the printer and is loaded properly For details, see  Supported Paper. At the control panel, select a heavier paper. Note : Papers from lightest to heaviest are: For uncoated paper: Plain, Lightweight Cardstock, Cardstock, and Heavyweight Cardstock For coated paper: Lightweight Glossy Cardstock, Glossy Cardstock, and Heavyweight Glossy Cardstock. For uncoated paper: Plain, Lightweight Cardstock, Cardstock, and Heavyweight Cardstock For coated paper: Lightweight Glossy Cardstock, Glossy Cardstock, and Heavyweight Glossy Cardstock.