Overview

Note:  Make sure genuine Xerox toner cartridges are being used.  Use of non-Xerox supplies is not recommended Make sure to use genuine Xerox toner cartridges designed for specific use with this product Use of other toner cartridges may affect print quality and product reliability. Try the following: If the problem persists, contact Support for additional assistance. Reseat all drum cartridges, and then power the printer off and on using the power button on the control panel.  For additional information, refer to  Removing and Re-installing a Drum Cartridge and  Powering the Printer Off and On .