Overview
The following are the top reasons why paper jams occur:
Try the following:
If the problem persists, contact Support for additional assistance.
unsupported paper/media is used.
incorrect paper settings in the tray and/or the print driver.
paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray.
humidity and/or paper condition and storage.
Clear a Jam From Tray 1.
Power the Printer Off and On.
Fault Codes
071-105, 071.105, 071105, 71-105, 71.105, 71105
