OPERATIONAL DEFECT DATABASE
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The following are the top reasons why paper jams occur: Try the following: If the problem persists, contact Support for additional assistance. unsupported paper/media is used. incorrect paper settings in the tray and/or the print driver. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. humidity and/or paper condition and storage. Clear a Jam From Tray 1. Power the Printer Off and On.
071-105, 071.105, 071105, 71-105, 71.105, 71105
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