Overview

Lines or streaks only present in copies made from the document feeder. There is debris on the document glass When scanning, the paper from the document feeder passes over the debris, which creates lines or streaks Clean all glass surfaces with a lint-free cloth. There is debris on the document glass When scanning, the paper from the document feeder passes over the debris, which creates lines or streaks Clean all glass surfaces with a lint-free cloth. Spots present in copies made from the document glass. There is debris on the document glass When scanning, the debris creates a spot on the image Clean all glass surfaces with a lint-free cloth. There is debris on the document glass When scanning, the debris creates a spot on the image Clean all glass surfaces with a lint-free cloth. The reverse side of the original document shows on the copy or scan. Enable Background Suppression. Enable Background Suppression. The image is too light or too dark. Adjust the Lighten/Darken or Contrast settings. Adjust the Lighten/Darken or Contrast settings. Colors are inaccurate. Copy: Adjust the Color Balance settings. Scan: Verify that the correct Original Type is set. Copy: Adjust the Color Balance settings. Scan: Verify that the correct Original Type is set. Other print-quality problems related to toner and calibration. If automatic calibration is disabled, perform the Toner Patch Sensor routine, periodically : At the printer control panel, touch Device > Tools . Touch Troubleshooting > Calibration > Toner Patch Sensor . At the Toner Sensor Calibration page, make adjustments as required to the automatic calibration Frequency. To perform an immediate calibration, touch Calibrate Now . Note : Unless disabled to save toner, the printer performs Toner Patch Sensor calibration automatically. If automatic calibration is disabled, perform the Toner Patch Sensor routine, periodically : At the printer control panel, touch Device > Tools . Touch Troubleshooting > Calibration > Toner Patch Sensor . At the Toner Sensor Calibration page, make adjustments as required to the automatic calibration Frequency. To perform an immediate calibration, touch Calibrate Now . Note : Unless disabled to save toner, the printer performs Toner Patch Sensor calibration automatically. At the printer control panel, touch Device > Tools . Touch Troubleshooting > Calibration > Toner Patch Sensor . At the Toner Sensor Calibration page, make adjustments as required to the automatic calibration Frequency. To perform an immediate calibration, touch Calibrate Now . Note : Unless disabled to save toner, the printer performs Toner Patch Sensor calibration automatically. Toner Darkness Control Perform the Toner Darkness Control routine At the printer control panel, touch Device > Tools . Touch Device Settings > General > Toner Darkness Control. Select Normal or Dark mode as required. Perform the Toner Darkness Control routine At the printer control panel, touch Device > Tools . Touch Device Settings > General > Toner Darkness Control. Select Normal or Dark mode as required. At the printer control panel, touch Device > Tools . Touch Device Settings > General > Toner Darkness Control. Select Normal or Dark mode as required. Check the DPI resolution.