OPERATIONAL DEFECT DATABASE
...
...
Make Sure the SMTP Server Settings are Configured Correctly For more information, refer to Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Disable Dual Stack IP Mode and Set to IPv4 For more information, refer to Enable or Disable Dual Stack IP Mode from the Embedded Web Server (EWS). Make Sure the DNS Server Addresses are Correctly Configured into the Device. Change Allow Less Secure Apps to On when Scanning to Gmail . Make Sure the Date & Time is Set Correctly. Power the Printer On or Off. Perform a Telnet Test on the SMTP Server. Update the Printer's Software (Firmware). If the problem persists, contact Support for additional assistance.
016-781, 016781, 016.781, 16-781, 16781, 16.781, 016-781-00, 01678100, 016.781.00
Click on a version to see all relevant bugs
Xerox Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
